NASKEN INTERNATIONAL SDN BHD PRIVACY POLICY
(Last Updated: October 7, 2024)
1. INTRODUCTION
Nasken International Sdn Bhd (“Nasken”, “we”, “us”, or “our”) is committed to protecting the privacy of users (“you”). This Privacy Policy outlines how we collect, use, disclose, store, transfer, and/or process your personal information when you use our website (“Website”), mobile application (“App”), online store (“Online Store”), and other services provided by us (collectively, the “Services”).
By using our Services, you agree to the collection and use of your personal data as stated in this Privacy Policy.
2. INFORMATION WE COLLECT
We may collect and process your personal information, including but not limited to:
– Full name
– Email address
– Phone number
– Location data (if permitted by you)
– Transaction and payment details
– Device data and app usage logs
– Feedback, reviews, and interactions with our Services
We may also collect information automatically through cookies and other tracking technologies to enhance the user experience and personalize the content provided to you.
3. PURPOSE OF COLLECTING PERSONAL INFORMATION
Your personal data is used for the following purposes:
– Processing your orders and transactions
– Managing membership and customer reward programs
– Sending marketing communications, promotions, and product updates
– Maintaining, developing, and improving our Services
– Providing customer support and responding to your inquiries
– Conducting data analysis to understand user needs and preferences
– Complying with legal and regulatory requirements
4. SHARING OF PERSONAL INFORMATION
We may disclose your personal data to:
– Subsidiaries, affiliates, and business partners
– Third-party service providers that assist us in providing Services (e.g., payment processors, delivery service providers)
– Regulatory authorities, government bodies, and law enforcement agencies when required by law
Your data will not be sold or shared with third parties for marketing purposes without your consent.
5. SECURITY OF PERSONAL INFORMATION
We take appropriate security measures to protect your personal data from unauthorized access, misuse, loss, or breaches. Data collected is stored using industry-standard security technologies, including Secure Socket Layer (SSL) encryption.
While we strive to protect your data, please note that no security system is 100% secure, and data transmission over the internet carries inherent risks.
6. USE OF COOKIES
We use cookies to enhance your experience on our Website and App. You can manage and delete cookies through your browser settings. However, disabling certain cookies may affect the functionality of our Services.
7. YOUR RIGHTS REGARDING PERSONAL DATA
You have the right to:
– Request access to your personal data
– Correct or update your personal information
– Withdraw consent for data processing (subject to legal requirements)
– Request deletion of your personal information from our system
To submit a request regarding your rights, please contact us at naskencoffee@gmail.com.
8. CHILDREN’S PRIVACY
Our Services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under this age. If you are a parent or guardian and are aware that your child has provided us with personal data, please contact us so we can take the necessary actions.
9. INTERNATIONAL DATA TRANSFERS
Your personal data may be processed and stored outside of Malaysia by our service providers operating in other countries. We will ensure that any international data transfers comply with relevant legal requirements.
10. CHANGES TO THIS PRIVACY POLICY
We reserve the right to update this Privacy Policy from time to time. Any changes will be notified by updating this page. Please review this Privacy Policy periodically to stay informed of any updates.
This policy is effective as of October 7, 2024.
11. CONTACT US
If you have any questions or require further information about this Privacy Policy, please contact us:
📧 Email: naskencoffee@gmail.com
We are committed to protecting your privacy and ensuring your personal data is handled responsibly.